Lead the Dynamic Customer Journey

  • mrt 2012
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Het was alweer even geleden dat Jeremiah Owyang langs kwam in het café. Maar deze keynote slides zijn de moeite waard:

"a focus on the Dynamic Customer Journey, which looks at how channels (mobile, web, tv), media types (Paid, Owned and Earned), and sources of data (who they get their info from) are all starting to converge"

Lead the Dynamic Customer Journey

Keynote Slides: Lead the Dynamic Customer Journey | Jeremiah Owyang

http://www.web-strategist.com/blog/2012/03/04/k...

The embedded slides below are from the Digital Blue Conference held in Miami, on March 2, 2012. T...

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