Dossier: Social Enterprise
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Irene

Communities of Practice for Public Service, has it really made a difference? « Stop, Collaborate and Listen

*For the last 3 years we have surveyed members across the communities of practice to find out what they really think.I’ve picked 3 themes for the questions to report back on:

  • Using CoPs generally
  • Effect on individual performance
  • Effect on organisation performance.

The great thing with the survey is that we have kept the same questions so we can benchmark year on year.

The result seems to follow a statement from the Community Roundtable State of Community Management 2011 report that “Communities take time. Understand your context and audience; many communities take 2-3 years to really get results at scale.”*

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