Communities of Practice for Public Service, has it really made a difference? « Stop, Collaborate and Listen

*For the last 3 years we have surveyed members across the communities of practice to find out what they really think.I’ve picked 3 themes for the questions to report back on:

• Using CoPs generally
• Effect on individual performance
• Effect on organisation performance.

The great thing with the survey is that we have kept the same questions so we can benchmark year on year.

The result seems to follow a statement from the Community Roundtable State of Community Management 2011 report that “Communities take time. Understand your context and audience; many communities take 2-3 years to really get results at scale.”*