New Ways to Collaborate for Process Improvement - Brad Power - The Conversation - Harvard Business Review

  • mei 2011
  • Mark
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Voor iedereen
Collaborating vertically to create and implement new ideas.In a perfect world, front-line workers should submit suggestions to their supervisors for improving work. In turn, top executives should provide direction on improvement priorities down to front-line workers. But this is rare. In most organizations, front line workers don't have a mechanism to submit suggestions up the hierarchy, and the few that do have flawed suggestion systems. And top executives don't have good mechanisms to share their vision downward. Newsletters and town hall meetings are slow and ineffective in global organizations. To overcome these problems, many companies are now using or experimenting with "idea management" software applications. Maar ze kunnen natuurlijk ook een Winkwaves Kenniscafé nemen.

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This post is part of the HBR Insight Center Making Collaboration Work. To make big improvements i...