WebWorkerDaily » Archive Social Media Consultant or Snake Oil Salesman? « feb 2009 *I’ve been seeing social media consultants pop up like dandelions, especially as the economy gets toug...
6 Social Media Success Metrics You Need to Track | Social Media Examiner dec 2010 schommelt een beetje tussen business metrics, social media analytics en engagement data
Web Strategy (Advanced): How to Serve your Entire Industry a Case Study of the Data Storage Industry Wiki okt 2007 advanced social media stuff